Delivery Guidelines
Important Delivery Warnings
- The organisers are unable to accept deliveries on behalf of exhibitors.
- Courier deliveries sent directly to the venue without a stand representative present are not guaranteed to reach the correct location.
- Deliveries cannot be made before build-up starts on Wednesday 10 February 2027. The venue will reject early shipments.
On-Site Representation Required
Every exhibitor must arrange for a designated company representative to be physically on-site to receive, check and sign for deliveries.
Label Every Delivery Clearly
Label all items with the complete delivery address shown below, including your contact name, telephone number, stand name and stand number.
Unmanned stands
The organisers cannot accept responsibility for goods delivered to unmanned or unstaffed stands. Please ensure a representative is available to receive your delivery.
Official Delivery Address Label
Official Lifting & Logistics Contractor
If you cannot be on-site on Wednesday 10 February 2027 to receive courier deliveries, the official lifting and freight forwarding contractor can receive your goods and deliver them directly to your stand for an additional handling charge.
WES Logistics
Appointed lifting & freight forwarding agent
Contacts: Danielle Jones & Andrew Fleet
Telephone: +44 (0) 20 8508 2224
Email: info@wes-group.com
Delivery Vehicle Unloading Slots
All exhibitors and contractors bringing vehicles to the Business Design Centre for build-up who need to load or unload on-site must pre-book a scheduled loading window through the Voyage Control Booking System, which will open 3 weeks prior to build.
Book your slot in advance
Sign up to the portal and reserve a suitable vehicle loading or unloading window before travelling to the venue. This will open 3 weeks prior to build.
Unload Quickly
Please unload your vehicle promptly and move it away from the active loading bays immediately afterwards. This helps keep traffic moving and allows other exhibitors to access the venue.
Follow Traffic Marshals' Instructions
Ensure your team, drivers and stand-builders co-operate fully with the on-site vehicle traffic marshals at all times.
Please plan deliveries in advance, ensure someone is available to receive your goods, and book any required vehicle unloading slot before arriving at the Business Design Centre.